SHIPPING & RETURNS

RETURN & EXCHANGE POLICY

We hope you love your items but if you've changed your mind we're happy to issue a refund.

Return Policy

  • Items must be unworn, unwashed, unaltered, in original condition.

  • Due to hygienic reasons mask are non refundable. 

  • You can receive a full refund within 30 days from the shipping date. After 30 days we will no longer accept returns. 

  • We are not able to offer exchanges at this time. If you would like to exchange an item, you'll need to complete a return and place a new order. 

  • Refunds will be credited to the original payment method. Shipping cost will not be refunded.

  • Vindyco does not cover international return shipping costs at this time. However if there is any issue regarding your order please contact us to see how we can resolve your concern. 

  • Please fill out our contact form or email us at vindyco@gmail.com with order number to request a refund. 

  • We're trying to be environmentally friendly by not sending out paper invoices with each order. Please refer to your Shipping Confirmation emails for order number and details. 

SHIPPING POLICY

Shipping

  • $12 Flat Rate to anywhere in the world. 

    • 5-10 business days​

  • Free Shipping over $150​

  • $4 Flat rate shipping to Hong Kong. Free shipping over $50

    • 1-3 business days​

      ****** Due to Covid-19 shipping may be delayed******